Refund Policy

1. STRICT NO REFUND POLICY ⚠️

Program Fee: ₹25,000 (inclusive of all taxes)

Once your payment is processed and enrollment is confirmed, NO REFUNDS will be provided under ANY circumstances.

2. NON-REFUNDABLE SITUATIONS

Refunds will NOT be provided for:

Personal Reasons:

• Change of mind
• Personal/family emergencies or health issues
• Financial difficulties
• Conflicting commitments (academic, professional, personal)

Technical Issues:

• Internet connectivity problems
• Device issues or software incompatibility
• Power outages

Program-Related:

• Dissatisfaction with content, teaching, or delivery
• Inability to attend live sessions (recordings provided)
• Mentor assignment not meeting expectations
• Difficulty level (too easy or too hard)

Outcome-Related:

• Not selected for seed funding
• Not achieving expected results (funding, connections, success)
• Startup failure or pivot decisions
• Not completing the Program or assignments

Removal:

• Violation of Terms and Conditions
• Code of Conduct violations
• Voluntary withdrawal

3. THE ONLY EXCEPTION

• Refund Timeline: 7-10 business days
• Refund Method: Original payment method

4. PROGRAM CANCELLATION BY US

If StartupsIndia cancels the entire Program before start:

You will receive:

• Option A: 100% refund (15 business days)
• Option B: Transfer to next cohort (no extra payment)
• Option C: Program credit valid for 12 months

Individual session cancellations do NOT qualify for refunds (sessions will be rescheduled or recorded).

5. PAYMENT PLANS

If paying in installments:

• First installment (₹5,000): Non-refundable once paid
• Second installment (₹5,000): Non-refundable once paid
• Failure to pay second installment = removal without refund of first installment

6. SCHOLARSHIPS

• Full scholarship (₹0 paid): No refund applicable
• Partial scholarship: Amount you paid is non-refundable
• Same policy applies regardless of scholarship status

7. CHARGEBACKS PROHIBITED

You agree NOT to:

• Initiate chargebacks with your bank/card company
• Dispute payments with payment providers
• Reverse transactions

Dispute Resolution: Contact us first at startupsindiaofficial@gmail.com before taking any action.

8. FORCE MAJEURE

In case of unforeseen events (natural disasters, pandemics, government orders):

• We'll attempt to deliver via alternative means
• If 50%+ delivered: No refunds
• If cannot deliver at all: Full refund OR transfer to future cohort
• If partial delivery: Proportional refund OR completion later

9. REFUND PROCESSING (Where Applicable)

For the rare cases where refunds apply:

Timeline:

• Refund initiated: 7-10 business days
• Bank processing: 5-10 business days
• Total: 12-20 business days

Method:

• Same payment method used originally
• UPI: Instant to 5 days
• Card/Net Banking: 5-10 days

Note: Payment gateway charges (₹0-50) are non-refundable.

10. POLICY COMMUNICATION

You are informed of this policy at:

• ✓ Program landing page (footer link)
• ✓ Application form (checkbox required)
• ✓ Payment page (before clicking "Pay")
• ✓ Acceptance email (with policy link)
• ✓ Terms & Conditions and Privacy Policy

11. FREQUENTLY ASKED QUESTIONS

12. MODIFICATIONS

StartupsIndia may modify this policy at any time. Changes apply to future enrollments only. Your enrollment is governed by the policy version in effect when you paid.

13. CONTACT

For questions about this Refund Policy:

StartupsIndia

• 📧 Email: startupsindiaofficial@gmail.com
• 📞 Phone: +91 9599033080
• 🏢 Address: 3rd Floor, United Arcade, Pillar No. 143, Shop.No.8, Attapur, Hyderabad, Telangana 500048

Business Hours: Monday-Friday, 10 AM - 6 PM IST

Response Time: 3-5 business days

14. GOVERNING LAW

This policy is governed by the laws of India, subject to the jurisdiction of courts in Telangana.

15. ACKNOWLEDGMENT